issue with wired network

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Badwoofer
Posts: 1
Joined: Sun Oct 28, 2018 11:55 am

issue with wired network

Post by Badwoofer » Sat Apr 13, 2019 2:21 pm

I have a wired network which works very well for blue sound except when I stream Tuenln. It seems lately the music drops out and then comes back, sometimes several times in the course of 10 minutes. I reset my modem, router, and the blue sound devices to no avail. I can stream anything else without issue. Any idea what is up?

SeppiE
Posts: 1130
Joined: Fri Jul 11, 2014 12:04 pm
Location: Liverpool, UK

Re: issue with wired network

Post by SeppiE » Sun Apr 14, 2019 3:23 am

You tried the obvious...

Try different radio stations from the country you live in, e.g. in the UK if I were having trouble with a BBC station I would try one from the Global group such as Capital or Classic FM.

Also do try selecting another stream, click the three dots on the playing window and look for “select stream”

Beyond that select Help... Send Support Request :D

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