Search found 2305 matches

by TonyW
Thu Apr 18, 2019 8:14 am
Forum: General Discussions
Topic: When will you ever fix the 'Hide', '⌘+H' on the MacOS app?
Replies: 1
Views: 65

Re: When will you ever fix the 'Hide', '⌘+H' on the MacOS app?

Hi Jarigo

I guess people don't hide their apps as much as we think, myself included, as this is the first I have heard of anyone reporting it.

I have passed it along to QA for further investigation... thanks for bringing it to our attention...
by TonyW
Thu Apr 18, 2019 8:13 am
Forum: Android
Topic: Bug in Android Folders View?
Replies: 4
Views: 442

Re: Bug in Android Folders View?

Hi JV

Some bugs are more tricky than others to solve...

This one we are still working on... thanks for your patience...
by TonyW
Thu Apr 18, 2019 8:09 am
Forum: General Discussions
Topic: Windows App 3.4.6
Replies: 5
Views: 130

Re: Windows App 3.4.6

BosseJohansson wrote:
Thu Apr 18, 2019 3:59 am
My guess would be that the old "Reindex" has quietly transformed into "Rebuild index",
BINGO!

https://support.bluos.net/hc/en-us/arti ... 0021741493
by TonyW
Thu Apr 18, 2019 8:08 am
Forum: General Discussions
Topic: MacOS app nonfunctional
Replies: 3
Views: 87

Re: MacOS app nonfunctional

Hi Phantomtides

support@bluesound.com also works...

Uninstall the App by dragging it to the trash and then empty the trash. Restart your Mac and download a fresh version and install that...

If problems persist, e-mail us with more details...

Thanks
by TonyW
Thu Apr 18, 2019 8:05 am
Forum: Android
Topic: 14598 mp3's in one directory
Replies: 1
Views: 31

Re: 14598 mp3's in one directory

If you have external artwork files - the system is probably choking on those...

As the old computer adage goes, Garbage In = Garbage Out. Take the time, clean up your metadata.

You will be happier in the long run...
by TonyW
Fri Apr 12, 2019 10:57 am
Forum: General Discussions
Topic: Flex 2i battery not charging
Replies: 8
Views: 417

Re: Flex 2i battery not charging

I'm just going to leave this here...

https://support1.bluesound.com/hc/en-us ... 5001383348

;)
by TonyW
Fri Apr 12, 2019 10:55 am
Forum: General Discussions
Topic: How to connect two Powernodes 2?
Replies: 2
Views: 68

Re: How to connect two Powernodes 2?

www.bluesound.com/setup

The Players do not connect to each other, they both connect to your home network.
by TonyW
Fri Apr 12, 2019 10:53 am
Forum: General Discussions
Topic: Bluesound can't handle mesh points?
Replies: 10
Views: 361

Re: Bluesound can't handle mesh points?

Hi Royce The issue is pre-2i products and band steering not Mesh networks. Not all mesh networks work the same. MANY do not support multicast out of the gate and you have to enable it. An access point is an access point is an access point so the same principals apply to a mesh as a single access poi...
by TonyW
Fri Apr 12, 2019 10:47 am
Forum: General Discussions
Topic: Connection Issues
Replies: 7
Views: 324

Re: Connection Issues

My next problem is my mesh point Wifi network. Bluesound can't handle it. When walking through my house with a Flex 2i and a BP100 on it, it just keeps connected with the first mesh point it was on. It won't connect to the mesh point with the best signal like my phone does. Haven't got a reaction f...
by TonyW
Fri Apr 05, 2019 9:08 am
Forum: General Discussions
Topic: Using Powernode 2 and Duo speaker system...
Replies: 39
Views: 11664

Re: Using Powernode 2 and Duo speaker system...

Hi Rob We had a custom curve in the original Powernode (Gen 1 c. 2012) that took advantage of the sonic attributes of the Duo. We never replicated it in the POWERNODE 2 and now 2i due to some engineering issues making it trickier than we thought when we upgraded the amplifier components. Is it a rea...